THE EXPERIENCE
What can I expect from The Messi Experience?
The Messi Experience is an immersive and interactive multimedia exhibition inspired by the life and career of Lionel Messi. As part of its world tour, The Messi Experience is making its way to Chicago, offering fans a unique opportunity to step into the world of one of the greatest footballers of all time.
For our Chicago exhibition: * Mobile Ticket Sales: All advance ticket sales will be delivered via email or mobile entry. We strongly recommend using mobile ticket delivery for a seamless experience. * Sanitary Measures: Hand sanitizing stations will be available throughout the venue, and guests are encouraged to practice good hygiene. * Timely Arrival: To ensure smooth entry, we recommend arriving at least 5-10 minutes before your scheduled time.
Where is The Messi Experience located?
The Messi Experience will take place at Chicago’s Exhibition Hub Art Center, 2367 W Logan Blvd, Chicago, IL 60647, USA.
Can I use public transportation to get there?
Yes, our venue is accessible via public transportation, including CTA buses and trains. For detailed transit options, visit the Chicago Transit Authority (CTA) website.
Is there parking available on-site?
Yes, our venue offers ample parking facilities. Guests can park at one of the on-site garages, subject to availability. Parking is not validated by The Messi Experience, and we encourage visitors to check local official websites for current rates and availability.
Is it cold inside the experience?
The soccer field must be maintained at a constant temperature. The exhibition is kept at a steady temperature between 68-71°F thanks to air conditioning.
Do you offer press and influencer access?
Media personnel and social media influencers interested in covering the event should submit a formal request via email, including media credentials, to our key advertising partner
[email protected].
How long does it take to see the entire exhibition?
Once your admission time begins, most visitors take between 75 minutes and one hour to explore the entire exhibition space. However, there is no time limit once you have entered the exhibition area. If you wish to spend more time in certain rooms or exhibitions, feel free to inform the exhibition staff.
What time should I arrive?
To allow time for parking and security screening, we recommend arriving at least 30 minutes before your scheduled entry time. Late arrivals may be accommodated based on capacity but are not guaranteed entry.
What are the opening hours of the experience?
- Monday – Sunday: 9 AM – 9 PM
Please note that the last entry is one hour before closing.
Is the experience held indoors or outdoors?
The Messi Experience is held entirely indoors, making it accessible year-round regardless of weather conditions.
Can I take photos/videos inside the experience?
Yes! Visitors are encouraged to capture their experience and share it using #TheMessiExperience.
Professional photography and videography are STRICTLY PROHIBITED without prior written consent from the event organizers. Professional camera equipment, including tripods and stabilizers, is not permitted inside the venue.
Is merchandise available?
Yes, we offer a variety of official Messi Experience merchandise which will be available for purchase at our on-site store.
Can I eat or drink inside the exhibition?
No, outside food and beverages are not permitted within the exhibition.
What payment methods do you accept?
The Messi Experience operates as a cashless venue. Accepted payment methods include Visa, Mastercard, American Express, and Discover.
Are there restrooms inside the exhibition?
Yes, restrooms are available within the exhibition venue.
Is the exhibition wheelchair accessible?
Yes, the exhibition is fully wheelchair accessible.
Can I bring animals?
Yes, registered service animals are permitted.
Can I bring a stroller?
Due to space limitations and emergency evacuation routes, we strongly discourage stroller use inside the exhibition. Large bags, backpacks, and baby carriers are also not permitted.
How are lost items handled?
If you lose an item, please check with on-site staff. Re-entry to the exhibition is subject to staff discretion.
Prohibited and permitted items
Recommended: Leave valuables, large bags, and personal items at home. All bags entering or exiting the venue are subject to inspection.
Permitted Items:
- Walkers, scooters, and mobility assistance devices
- Small personal cameras and smartphones
Prohibited Items:
- Paint and spray cans
- Permanent markers
- Weapons of any kind
- Outside food and beverages (including alcohol)
- Bicycles, skateboards, Heelys, roller skates, and scooters (non-mobility related)
- Professional photography or video equipment
- Tripods
- Smoking, including vaping devices
TICKETS
Where can I get tickets?
Tickets are available via our event organizer, RyveWorld:
https://tickets.ryveworld.com
Official website: https://themessiexperience.com/chicago
Tickets purchased through unauthorized sellers may be invalid. The Messi Experience is not responsible for tickets purchased outside of official channels.
Can I buy tickets at the door?
Yes, subject to availability.
Is this event suitable for children?
Yes, the exhibition is family-friendly. However, children under 16 must be accompanied by an adult.
Does my child need a ticket?
Children aged two and under do not require a ticket. All other guests must purchase a ticket.
Are refunds or exchanges available?
Refunds are not available under any circumstances. Ticket exchanges are permitted on a case-by-case basis. Please contact support with any questions. Date or time changes are permitted up to 48 hours before your scheduled experience, subject to availability.
Further inquiries
For further inquiries, please contact our customer service team at
[email protected]. We look forward to welcoming you to The Messi Experience in Chicago!